Testimonials

When choosing a real estate professional, get to know their history!

Below, you'll find information that will help you get to know me better - from awards and credentials I've achieved, to references from past clients.


I consider the satisfaction of my clients to be my greatest achievement and take pride in my high volume of repeat business and referrals.

Call me today - I'd love to add you to this growing list!

October 2019


“Bernie and Rita are a force to be reckoned with when it comes to realtors. Faced with the challenge of accommodating new residents to Canada in a tight timeframe they were quick to get to grips with exactly what we were looking for. Their local knowledge and depth of experience were invaluable and the speed at which they were able to have us viewing properties took our breath away! Not fazed by inaccessible parking lots, hidden key boxes, or tardy landlords we have nothing but gratitude for their help and the professionalism that they displayed as they guided us through the process from beginning to end. Enormous thanks to you both from us all.”


AJ Snell UK/Canada


February 2019

 

Bernie Coughlin was fantastic to work with. He made sure to stay on top of every step that was required on our end and made sure to engage us whenever something was required as soon as possible. We had some difficulties with a broker during one instance, and Bernie was able to suggest another broker who was able to immediately help our situation. Despite us being first time homebuyers and not purchasing a highly-valued property, he stood by us and dedicated his time and effort in ensuring that our case was not forgotten. His constant diligence and open communication between us, our lawyer, and our broker had throttled our first-time home purchase to completion.

 

Sima and Diyako Mirshahi


January 2019


"I had a great experience with Bernie when I decided to start looking for a home. Bernie was very helpful in guidance and had a lot of industry knowledge. He made the experience enjoyable and comfortable. I felt like we were a team and that I was always in control of the process.

Bernie was focused on making me happy and getting me what I was looking for. It was a fun experience and I would definitely recommend Bernie to anyone in the community. -  Reaz "

 

R. Bacchus


December 2018

 

Bernie is a talented real estate agent and was outstanding to work with. I have lived in Ottawa for 10 years and know it well, but he was able to add the neighbourhood knowledge that I didn't have - what pockets would offer us the best lifestyle for our needs and budget, and where the best investment was. 

 

He understood our wish list quickly, offered suggestions for things we may not have considered, and honed in on the properties that would be a good fit. When visiting homes he focused on pointing out perks or problems in every room, and the potential of what we could do with it.

  

A true professional, I was most impressed with his detailed follow through and responsiveness at every stage of the process. A stickler for details myself, I never had to follow up or chase him for anything, which made buying our first home stress-free for me. Going over and above for us, he offered his advice and expertise on decorating, renovating, home maintenance, and yes, even came shopping with us to negotiate for one big-ticket item.

 

On top of that, Bernie is fun! We had a great time, found our house much quicker than expected, and were honestly disappointed the process was over so soon! 

 

Highly recommend, especially to first-time buyers!

 

Melynda and Ricky St-Pierre


March 2016


Dear Rita


I do not know how to thank you for all of your support and wise advice on my realty journey over the last 10 months. You immediately impressed with your complete analysis of my neighborhood at our first meeting. Then, long before I had made a decision to sign a contract with you, you spent half a day with me looking at properties.


Every step of the way in this long process, you were helpful, knowledgable and professional. Your calm manner helped keep me calm when things went wrong. You guided me through that whole process and hung in right until the successful conclusion. There were very many times in the last 10 months that I was very grateful that you were my agent. I always knew you had my back and would not let me do anything rash or foolish. Thank you doesn't even begin to cover it, but that's all I've got.


Thank you. Thank you. Thank you.


Maureen M.